EDUC6165 - Nonviolent Communication and Conflict Management

 

 Mutual respect is an essential key for positive communication among people in any relationship. When conflicts arise, I do my best to approach any encounter as a productive conflict (O'Hair et al., 2018) using empathy, respect, and honesty. Since I decided to dedicate this year to my grad studies and take time off from my work, conflicts mainly occur with my close family and friends.


According to the Center for Nonviolent Communication (NVC) (n.d.), using awareness, empathy, and vulnerability will foster compassion and support productive conflicts (O'Hair et al., 2018). For instance, I always acknowledge the other person's feelings first. I do it with my students and with adults as it portrays empathy and care. I also use my knowledge of a person to lead the way to approach the conflict. For instance, during a clash between my husband and me, I know that I need to allow a few minutes to process the situation and analyze the problem from both points of view, as it reflects our mutual respect. Lastly, I allow myself to become vulnerable, to share my exact feelings and needs, Center for Nonviolent Communication, n.d.). 


Another conflict resolution tool that I continuously use is attentive listening and a  responsive attitude (Chesire, 2007). I use my active listening skills, observing the other person's emotions, body language, and struggles to provide and portray my genuine wishes to solve any clashes. As part of my collaboration process, I offer a compromise that will meet both of our desires. When a complicated conflict occurs, when I feel that the other person is not ready to listen, collaborate or compromise, I offer to take some time to think about the situation, making sure I am suggesting an alternative time for both sides to reconnect. This time off will allow both sides to reflect upon our encounter, working together to solve our argument. 

References:

Cheshire, N. (2007). The 3 R's: Gateway to Infant-Toddler Learning. The dimension of Early Childhood. Volume 35, No. 3.

O'Hair, D., Wieman, M., Mullin, D. I., & Teven, J. (2018). Real communication: An introduction (4th. ed). New York: Bedford/St. Martin's

 The Center for Nonviolent Communication. (, 2007). An introduction to nonviolent communication. Retrieved from: http://www.schooltransformation.com/wp-content/uploads/2012/06/Kendrick_NVC_Materials.pdf


Comments

  1. Thank you for sharing! First of all, I applaud you for taking the time to complete your grad studies. Many times, life gets in the way of us thinking to further our education, but it is our families that give us the motivation and strive to do better. I agree with you that respect plays a major role in conflict resolution. When we develop the sense of respect, many conflicts tend to figure itself out.

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  2. Hi Ilana,
    Our daily "stuff", the grind, whatever it is called in our individual lives, we must continue to strive forward. Thank you for sharing this post. On our guided path, early childhood educators must understand that communication is the key. We must find that spark leading to results of meeting needs that are presented. Your mention of putting others first is a large indication that this virtue is a staple in your practice.

    Enjoyed reading and responding.
    Travis

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  3. Hi Ilana,

    I think that taking time to process the situation or conflict is a healthy way to think about the information that was shared as well if the person is upset, it can be a cooling down time for them again to process and come back to the conflict in a better head space. Thank you for sharing!

    Kamikka

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